Terms of Service
Coach: Kasaundra Jensen, RN, NC-BC, PN1, CPT
Email: kasaundrajensen@thatlifestylenurse.com
Scope of Services
That Lifestyle Nurse provides individualized health, fitness, and lifestyle coaching to help women improve body composition, energy, and long-term wellness.
Coaching may include:
Personalized nutrition and macro targets
Custom strength or movement programming
Habit, mindset, and lifestyle support
Optional review of functional lab data (GI-MAP and Female Metabolic In-Depth Panel)
All services are educational and lifestyle-focused. They do not replace medical advice, diagnosis, or treatment.
Coaching Options:
1:1 General Nutrition Coaching
Best for women who want structure and accountability in their nutrition and lifestyle habits without the need for lab testing.
What’s Included:
Custom macro targets based on your goals, metabolism, and current intake
Nutrition education focused on balanced meals, sustainable eating, and portion control
Lifestyle and habit coaching to support stress, sleep, digestion, and energy balance
Weekly or biweekly check-ins via Loom video feedback (based on package selected)
App messaging access for accountability and questions between check-ins
Ongoing adjustments to your plan as progress continues
Goals: Build a healthy relationship with food, create sustainable structure, and gain confidence in your nutrition.
Billing: Recurring monthly within a three-month coaching cycle. Each cycle automatically renews unless written notice is provided at least 30 days prior to the cycle’s end.
1:1 Functional Health Coaching
For women ready to go deeper — addressing root causes like gut dysfunction, fatigue, hormone imbalance, or metabolic resistance.
What’s Included:
Comprehensive health and lifestyle assessment
Review of functional labs (GI-MAP and Female Metabolic In-Depth Panel)
Personalized nutrition, supplement, and lifestyle plan based on your data
Education around blood sugar regulation, inflammation, digestion, and hormone balance
Weekly check-ins with detailed feedback and coaching adjustments
App messaging for ongoing support and communication between sessions
Collaboration with your care team (if applicable) for continuity of support
Goals: Identify and resolve root causes, restore function, improve metabolism, and support long-term health from the inside out.
Billing: Recurring monthly within a three-month coaching cycle. Each cycle automatically renews unless written notice is provided at least 30 days prior to the cycle’s end.
Note: Lab fees are separate and billed directly through the testing company.
DIY Training or Nutrition Programs (Coming Soon)
For those who want a self-paced option with guidance but no ongoing check-ins.
What’s Included:
12-week progressive overload training program and/or macro targets
Educational resources for workout form, tracking, and consistency
Access to the That Lifestyle Nurse app for tracking, progress photos, and workout logging during the program duration
No weekly check-ins or individualized feedback
Access & Duration:
Access to the That Lifestyle Nurse app expires at the end of the program (12 weeks). Continued access or additional coaching requires enrolling in a new program or upgrading to 1:1 coaching.
Goals: Provide a flexible, lower-commitment option for independent clients who want structure without full coaching.
Billing: One-time payment for the program duration.
Programs do not auto-renew.
Commitment & Cancellation Policy
All 1:1 coaching programs under That Lifestyle Nurse operate in three-month cycles designed to provide consistency, accountability, and measurable progress.
By enrolling, you agree to complete the full three-month cycle of coaching. Each cycle automatically renews for an additional three months unless written notice of cancellation is provided at least 30 days before the current cycle ends.
To cancel, written notice must be sent to kasaundrajensen@thatlifestylenurse.com with the subject line “Coaching Cancellation.”
If written notice is not received 30 days before the end of the active three-month cycle, one additional monthly payment will be processed to honor the 30-day notice requirement, and coaching access will continue through that period.
No prorated refunds are issued for partial months, and all payments are billed in advance for the upcoming cycle.
This policy ensures every coaching relationship ends with intention and allows for proper wrap-up, feedback, and transition planning.
DIY programs are non-refundable once access is granted.
Payments & Auto-Renewal
All payments are securely processed through Stripe in Trainerize.
By enrolling, you authorize automatic recurring payments for your chosen coaching program.
Payments are billed in advance for the upcoming month or program cycle.
Your program automatically renews unless you provide written 30-day notice to cancel.
Maintaining a valid payment method is required for continued service.
Declined payments may result in suspension or termination of coaching access.
No refunds are issued for completed or partially completed program periods, as services are delivered in advance.
Communication & Availability
All communication occurs through the Trainerize app or by email.
Messages are typically responded to within 24 business hours.
Planned time off or vacations will always be communicated in advance, and clients will receive clear direction for check-ins or programming adjustments during that time.
Confidentiality & Data Security
All personal information shared with That Lifestyle Nurse LLC is treated with care, discretion, and confidentiality within the scope of the coaching relationship. Information you share is used only for coaching, education, and progress tracking, and will never be sold or disclosed without your consent unless required by law.
Please note that That Lifestyle Nurse LLC does not operate under HIPAA, and communication through platforms such as Trainerize, Google Workspace, or email is not HIPAA-compliant.
Clients voluntarily choose to share any personal or health information through these methods and accept any associated privacy risks.
By participating in coaching, you acknowledge that you are responsible for the information you choose to share electronically and understand that That Lifestyle Nurse LLC cannot guarantee the same level of data protection as a covered medical entity.
Assumption of Risk & Liability Waiver
Participation in nutrition, exercise, or lifestyle programs carries inherent risks.
By joining coaching, you voluntarily assume those risks and release Kasaundra Jensen / That Lifestyle Nurse from any liability for injury, illness, or adverse effects.
Results vary based on individual factors and consistency. No specific outcomes are guaranteed.
Supplement & Educational Disclaimer
All recommendations, including supplements, are for educational use and not medical prescriptions.
Clients are encouraged to consult their healthcare provider before beginning any new health, supplement, or exercise regimen.